| ATT Universe Reviews | |
 Anonymous |
ATT Universe - Generic consumer
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
Dear ATT. I received a bill today, even though I NEVER HAD service even installed. I refuse to pay ANY PORTION of this bill. If you do not remove ALL CHARGES and completely remove ...
#317591
May 10, 2012
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17
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 Anonymous |
ATT Universe - ATT San Diego bites
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
We switched to ATT two weeks ago and they really stink. Our services (phone, internet and cable) have been down twice in the two weeks. And by down I mean nothing works. I calle...
#316248
May 03, 2012
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24
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 Anonymous |
ATT Universe - They make it sound soooooo good
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
I wanted to send you *** *** & e-mail telling you you earned this opinion for sending me a letter to my address telling me to try U-VERSE its great blah blah blah. and it's not...
#316014
May 02, 2012
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43
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 Buzzard |
ATT Universe - Very poor technical support from AT&T Uverse
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
My email via AT&T U-verse worked fine for several years, but for the past 2 months I have had no end of troubles receiving it via Outlook 2010. AFTER PAYING A TECH SERVICE FEE AND ...
#315361
Apr 28, 2012
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62
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 SimplyDa... |
ATT Universe - At&t approved again n again that they do not take care of military family
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
Attempted to contact at&t regarding the refund deposit that they owe us for over 1600 dollars, customer service agent stated to me that it is not 18 piece problem that we did not r...
#311401
Apr 11, 2012
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113
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 Anonymous |
ATT Universe - ATT-what a waste of time
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
Currently a wireless AT&T customer. I tried to sign up for Internet in my home on line to get the deal they advertised for $24.95 per month for 12 months. Spent at least a couple...
#308410
Mar 28, 2012
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161
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 Anonymous |
ATT Universe - Five years of substandard service and lies
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
We signed on with ATT Uverse and internet 5 years ago with a few problems at the time of installation. A. Our TV was pixelating and with 5 yes 5 managers at my home it was some typ...
#307749
Mar 26, 2012
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85
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 Annelass... |
ATT Universe - Lied to and charged $330.00
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
I am writing to file a formal complaint against AT&T and to demand the removal of the $330.00 installation charge on my February 2012 bill. BAN 101958459I called AT&T to h...
#306881
Mar 22, 2012
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179
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 Anonymous |
ATT Universe - Had DSL forced to take U verse.
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
When we switched our home phone to a cell phone (different company) my DSL from AT&T was stopped by them. I called, got switched to four different people and they would not reinsta...
#305891
Mar 19, 2012
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179
|
 Fizzy |
ATT Universe - ATT does it again to me
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
Thirty years ago ATT burned me for $130 dollars when I returned some rental equipment and they continued to charge me for a year before I noticed it (wife paid the bills) Over thir...
#304404
Mar 13, 2012
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154
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 Anonymous |
ATT Universe - Pricing Out
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
Pricing Out the customers
ATT's reprising structure effectively (by design) is removing lower level internet/phone customers from their networks. In changing billing so tha...
#300694
Feb 27, 2012
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134
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 Tonywill... |
ATT Universe - Att sucks avoide them
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
I bought an 89 dollar bundle . computer didnt work took two weeks to get somebody out to find out there modem was bad thought every thing was good then they billed almost 600 doll...
#297794
Feb 16, 2012
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314
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 Anonymous |
ATT Universe - This has been the worst experience!
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
IT's been a mess since day one. The DVR rarely works. It deletes all recorded movies. The services has been out more than on. The service is out now waiting for a tech. Go figu...
#295244
Feb 07, 2012
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159
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 Arobinson |
ATT Universe - AT&T Disconnected my service without approval.
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
My name is Angela Robinson - and I have a huge problem with At&t. Last week, on January 27, 2012 I recieved a disconnect notice unless I paid my balance in full. On January 31, 201...
#294889
Feb 06, 2012
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192
|
 Lico |
ATT Universe - AT&T UVerse Internet
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
In January 2012, I changed services from AT&T DSL to their Uverser service, which they told me would be better. The modem they sent did not work from the first day- first they did...
#294839
Feb 06, 2012
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262
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 Anonymous |
ATT Universe - Uverse att
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
On more than one occasion I have been cut off when the customer service representative did not like that I was unhappy about an ATT mixup. I finally got a supervisor after an hour ...
#290258
Jan 19, 2012
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206
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 Anonymous |
ATT Universe - ATT Uverse
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
If anybody tries to sell you on ATT U-Verse. Turn around and run as fast as you can. Their Customer Service is no more than tele-marketers. My bill was suppose to be $119.00, fi...
#290241
Jan 19, 2012
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225
|
 Nahanh0 |
ATT Universe - ATT WORST SERVICE EVER
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
After working my way from a $70 to $190 uverse bill in 8 months I finally called to complain. They are charging me for two imaginary receivers.
It took me 2 hours on...
#289761
Jan 17, 2012
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218
|
 JMo80 |
ATT Universe - WORST SERVICE EVER!!!!!!!!!!!!!!!!!!!!!!!!
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
Switched to AT&T Uverse in Sept. 2011. Lost service between Sept. and December 2011 for extended periods of time. Everytime you call their "24/7" Customer service line, you are hol...
#288377
Jan 11, 2012
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260
|
 Anonymous |
ATT Universe - Worst customer service in the world award goes to AT&T
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
Email address was hacked about 10 days ago. We cannot log in or change password and the system will not accept our DOB, last 4 of SSN, or zip code. Did everything online that the...
#270942
Oct 27, 2011
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230
|
 Bigdaddy63 |
ATT Universe - ATT UVERSE- Terrible Service/Excessive Billing
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
Beware- ATT Uverse. Your service will drop frequently. My entire house loses TV, internet, phone all the time. Several techs have been out and each time replace equipment. Your bil...
#269730
Oct 21, 2011
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332
|
 Syielding |
ATT Universe - AT&T Equipment Return... led to collection
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
In 2009 I returned my Uverse equipment to AT&T through UPS as directed. When we got a bill for the equipment, we called back with the tracking number and were told it was taken car...
#269339
Oct 20, 2011
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238
|
 Jshack |
ATT Universe - ATT U-verse- not getting the service I am paying for
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
I have been paying for AT&T U-verse high speed internet with a speed (they told me) of 12mbps for almost a year now. I have been getting less that half of that speed. Each time I c...
#268490
Oct 16, 2011
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195
|
 Geelheks |
ATT Universe - ATT turned me over to credit collection agency for a service they never delivered
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
Three months ago I went into an ATT store to rectify something on my Wireless bill. Of course the representative told me he could get me ATT U-verse at twice the speed for half the...
#268127
Oct 14, 2011
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397
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 Anonymous |
ATT Universe - ATT uVerse is the Worst!
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
Just canceled my uVerse internet/television contract after 3 months. Here's why: 1) install was poorly done. I had nothing but problems (no TV, no internet) the first three wee...
#266642
Oct 07, 2011
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259
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 Anonymous |
ATT Universe - ATT will not help Centennial Customer
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
Because of ATT buying out Centennial, they force you to purchase their plan and cellphone. I lost my phone and they stated we will not help you until you change over to ATT. I th...
#259412
Sep 02, 2011
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165
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 Anonymous |
ATT Universe - ATT customer service horrible still on hold for two hours
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
I ordered a bundle package from attt what aq joke there dimwitted agents still are trying to figure out why i spend my whole day for an appointment with a cable man from, att and t...
#258509
Aug 29, 2011
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208
|
 Seekerof... |
ATT Universe - AT&T Uverse customer service
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
I have had Internet and Uverse service through AT&T for almost a year now. I moved apartments back in June and had my service transferred. They were supposed to upgrade my package ...
#255782
Aug 16, 2011
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204
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 Anonymous |
ATT Universe - Horrible customer service
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
Scheduled apt to install U-verse,they check your address to make sure there is service available before apt.tech came out removed all our direct TV equip.installed u verse & did no...
#248864
Jul 14, 2011
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214
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 Esqwatch |
ATT Universe - ATT has lousy policies
5.0
575 Morosgo Dr NE Rm 14f67 AtlantaGA 30324-3300
http://localization.att.com/loc/controller?appid=ecomm<ype=contactus&return-path=http://www.att.co
ATT misapplied my business payment to my home ATT uverse account. As a result, my business phone was disconnected. I had to make an emergency payment. When I asked what happened...
#241001
Jun 02, 2011
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168
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